Saintlysolutions.com (herein referred to as “Saintly Solutions”) collects and stores personal information, including the full name, company name (if applicable), billing address, credit card number and expiration date, email address, and source IP address for all customers. In some cases, photographic proof of identity and credit card credentials may be required prior to customer account activation. Inquiries regarding the collection and use of personal information may be made via email to [email protected], or via postal mail or facsimile using contact information found on our Contact Us page.
Security and Data Integrity
Third Party Disclosure
Saintly Solutions transfers personal information to third parties under the following normal business procedures:
Saintly Solutions discloses the full name, billing address, and credit card account information of its customers to a third party merchant processing provider for billing purposes. Saintly Solutions does not disclose customer information to other third parties except where required under applicable state and federal laws for purposes of investigation of criminal complaints, or where required by court order.
Saintly Solutions discloses the billing address, network IP address, and a partial credit card number (for issuing bank identification purposes) of customers to a third party as part of the sign-up process for fraud detection purposes.
Customers have access to account-specific personal information stored about them via Saintly Solutions’s web-based interface for account management. Customers may update their information at any time. Customers who cancel their account may request that their personal information be deleted from Saintly Solutions’s databases, with the exception of:
network access logs, which may be stored for any duration of time at Saintly Solutions’s discretion, cases where financially fraudulent or otherwise illegal activity is deemed to have occurred (as determined by Saintly Solutions management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of ongoing investigation and prevention of fraud recurrence, or cases where a customer’s violation of the Saintly Solutions Terms of Service has resulted in cancellation of the customer’s account (as defined by revocation of the customer’s permission to utilize Saintly Solutions’s services), in which case personal information may be retained indefinitely for purposes of prevention of further use of Saintly Solutions’s services in the future by the offending individual.
We collect anonymous usage information on visitors to our site through use of Google Analytics. This service may employ third party tracking cookies to gather anonymous browser, operating system, geographic, and web site navigation information. Use of our Saintly Solutions Manager interface requires the acceptance of cookies for login session management purposes.
Customers bear sole responsibility for maintaining the security of virtual private server (VPS) environments maintained under their accounts. Customers are solely responsible for ensuring compliance with any and all applicable privacy guidelines and regulations for all jurisdictions in which they may operate with respect to appropriate practices for the collection, storage, and dissemination of personal information using their Saintly Solutions VPS. In no event shall Saintly Solutions be held liable for a customer’s failure to adopt and/or practice appropriate measures for safeguarding personal information stored within or transmitted through their Saintly Solutions VPS.
Notification of Changes and “Opt Out” Provision
Please direct compliance inquiries to [email protected] Third parties which may be contacted with compliance inquiries included the following:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
U.S. Department of Commerce
U.S.-EU Safe Harbor Framework
1401 Constitution Avenue, N.W.
Washington, DC 20230
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580